The birth certificate our group got for a young child in the family is clearly incorrect and is affecting her proper assignment to a grade in school to meet her needs. How do we get that corrected, or get agreement from the school system to put her in an appropriate grade? The school says it must put her in the grade that links to the incorrect birth certificate. It is having a significant impact on her ability to learn and socialize with other students.
This is a tough issue and may take many months to resolve. You are correct. Schools must put children in grades that link to their birth dates as reflected on their birth certificates. When you are registering a child, you should seek advice from a school reception centre where assessments can be made giving them the best opportunity to succeed in school. It is a challenging process to get a document changed. Sometimes, letters can be requested from family in a home country documenting or affirming the correct birth date, or other legal help might be obtained through a settlement agency or legal clinic.